request – order
The easiest way to place an order is to write us an email. If you aren’t able to contact us by email, it’s also possible to send a fax.
When we still are in email-contact, please attach our last mail and don’t begin a new one, so it’s easier for us to comprehend what happend till now.
Your request or order should include the following details:
- surname, name
- whole and correct address
- number of this articles you’re interested in (always the number above the price)
How do I place an order correctly
helmet
Your head has an standard oval headshape?
- Then we need the pure circumference measured at the height of your eyebrows.
- We respect automatically a thin material cap.
- When you want to wear a thick material cap please tell us your whole circumference and your headmeasurements with out cap
Your head is long and narrow?
- So tell it us and we’ll explain you the next steps how to can measure it correctly
You wear glasses?
- So tell it us and we’ll explain you the next steps
shield
- When you’re interestet in a three-cornered shield the most important detail we need to know is in which hand you want to hold it,
- and also in which position the grip should be fixed.
You can explain it easier for us with the example of a clock.
10 o’ clock means the grip goes from the top of the left side down to the right
12 o’ clock means the grip goes vertical
14 o’ clock means the grips goes from the top of the right side down to the left
sword, dagger, sheath and other weapons
- It’s important for us to now how the grip should look like
Examples:
- black leather ornated with steel wire
- brown leather with brazen wire
Armour
- Tell us for which armour you’re interested in an we’ll explain you the next steps.
Forwarding charges
Germany: Packages will be send by DHL or DPD.
up to 5kg = 7,- Euro
up to 31kg = 15.- Euro
Austria: Packages will be send by DPD
up to10kg =15.- Euro
up to 31kg = 25.- Euro
Switzerland: Packages will be send by DPD
up to 10kg = 15.- Euro
up to 31kg = 25.- Euro
customs duty = 18.50 Euro
France: Packages will be send by DPD
up to10kg = 20.- Euro
up to 31kg = 30.- Euro
Netherlands: Packages will be send by DPD
up to 10kg = 15.- Euro
up to 31kg = 20.- Euro
Italy: Packages will be send by DPD
up to 10kg = 20.- Euro
up to 31kg = 35.- Euro
Luxembourg: Packages will be send by DPD
up to 10kg 15.- Euro
up to 31kg = 20.- Euro
Terms of payment in foreign cuntries
When the products you ordered are ready forged we’ll write you an email with the information you need for a bank transfer.
When we receive the money we’ll send you the products.
